Terms & Conditions
● Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
● United Arab of Emirates is our country of domicile.
● Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
● If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
● The cardholder must retain a copy of transaction records and Merchant policies and rules.
● User is responsible for maintaining the confidentiality of his account.
Warranty: We provide One Year Manufacturer’s Warranty on all our items except for those, which we will clearly mention in product details.
Refund & Cancellation Policy: Refunds will be done only through the Original Mode of Payment.
● If you are not satisfied with your purchase you can cancel your order within 24 hours and send the item back to us for full refund within one week in its original condition and with all accompanied accessories. The postage charge will be deducted and the rest of amount will be refunded immediately.
● Please note that we cannot accept return if the product original packing seal is broken as it will be non-sellable condition.
● All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.
● Order will be cancelled if not picked up or delivered (due to customer’s wrong address & contact details) within 10 working days. Any credit card payments will be fully refunded.
Delivery / Shipment Policy:
● ecamcity.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
● Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
● Delivery time within UAE 1-2 working days, within GCC 3-4 working days
Customers Information: Customer personal information’s will solely be used for their orders and inquiries. ecamcity will not share, rent or disclose any information with anyone under any circumstances.
Import and customs duty fees: ecamcity is not responsible for any import customs duty charges to countries other than United Arab Emirates and any customs charges has to be paid by customer himself.
● All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
● The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
● Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (ecamcity.com) cannot guarantee the security of any information that is disclosed online